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Spa Manager jobs
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Spa facilities and services onboard superyachts are increasingly a central part of the indulgent experience offered to guests. The Spa Manager leads the delivery of ultra-luxurious treatments for owners and guests onboard a superyacht.
Superyacht Spa Manager positions are usually found on superyachts over 90m | 300ft in length. The variety of roles and responsibilities for a Spa Manager include managing the entire spa and its team. On new-build yachts, there can be up to six Spa Therapists or Spa Stews.
What does a Spa Manager do? | Spa Manager Job Description
The role of a Spa Manager includes managing an entire spa area onboard a superyacht with the help of a team of Spa Therapists. The central goal for the entire Spa team is to pamper guests with a selection of some of the most luxurious treatments available. As a Superyacht Spa Manager, the role also involves designing the spa treatment menu, picking the luxury products used, and staying on top of the latest spa and health trends.
It’s important to remember that additional duties often include helping out in other interior departments with housekeeping, laundry or service.
The responsibilities of a Spa Manager include:
Provide treatments to guests and owners on request
Manage a team of Spa Therapists
Designing the spa’s treatment menus
Providing treatments to guests and owners on request
Informing guests of spa treatments and customizing them to suit guests’ needs
Performing various massage techniques
Conducting various skin treatments according to clients’ needs, such as peels, facials, and skin rejuvenation treatments
Providing manicures and pedicures
Offering clients advice on cosmetic and skincare products
Overseeing the spa’s inventory and ordering new products as needed
Cleaning and sanitizing work areas and sterilizing all instruments and equipment before each use
Continuous learning to stay on top of all the latest spa, health and beauty trends
Assisting the Interior Department team in their housekeeping, laundry or service duties as needed
Soft and hard skills required to be a Spa Manager
Great communication and people skills are very important in this role as Spa Managers need to be confident in communicating with guests about their needs and recommend the treatments that would be the best fit for them. Along with that, they need to communicate and manage their team of Spa Therapists.
It goes without saying that, to work as a Spa Manager onboard a superyacht, one needs a recognised spa qualification, land-based experience working in a high-end spa and, ideally, some yachting experience.
The skills of a successful yacht Spa Manager include:
Sound knowledge of anatomy, physiology, and different massage techniques
Knowledge of skin biology, skin physiology, and cosmetic chemistry
Skills concerning beauty treatments such as facials, scrubs, manicures, pedicures, etc.
Excellent physical stamina
Ability to manage and lead a team
The ability to work flexible hours
Excellent communication skills
Sociable and confident
Good sense of hygiene
Sensitivity and understanding toward the guest’s needs
Mandatory certificates needed to work on board a yacht
All crew members regardless of position and seniority need to have a valid STCW Basic Safety Training certificate, along with a recognised Seafarers medical certificate, the most popular being the ENG1 which is issued by an MCA (Maritime and Coastguard Agency) professional medic.
Without these two certificates, it is not possible for crew to work on board a yacht and a Recruiter will not be able to assist you in finding work onboard a yacht. For more information about mandatory certificates please visit our Mandatory Certificates Guide.
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